Payment Policy

Last Updated: July 12, 2026

At Auracami, we want checkout to feel simple, secure, and trustworthy. This Payment Policy explains the terms that apply to all payments made on our website.

1. Accepted Payment Methods

We accept the following secure payment methods at checkout:

Credit & Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club

Digital Wallets

  • Apple Pay
  • Google Pay
  • Amazon Pay
  • PayPal

Shop Solutions

  • Shop Pay
  • Shop Pay Installments

Payment must be completed in full at the time of purchase. We do not charge any hidden handling fees at checkout, and we do not currently offer Cash on Delivery (COD).

2. Payment Security & Encryption

Protecting your financial information is a top priority. All transactions on our website are:

  • Processed through SSL-encrypted, secure payment gateways
  • Handled through Shopify's secure payment infrastructure
  • Processed in compliance with PCI DSS (Payment Card Industry Data Security Standards)

We do not store, view, or have access to your full credit or debit card number at any point. All payment data is collected and processed directly by our trusted, PCI-compliant payment providers.

3. Currency

All prices displayed on our website are listed and charged in United States Dollars (USD). If you're paying with a non-U.S. card or account, your bank or card issuer may apply its own currency conversion rate or foreign transaction fee — these are outside our control and not included in our listed prices.

4. Order Confirmation

Once your payment is successfully processed, you'll receive:

  1. An order confirmation email with your order number and purchase details
  2. A shipping confirmation email with tracking information once your order ships

If you don't receive a confirmation email within 24 hours of placing your order, please check your spam or promotions folder first, then contact us at support@auracami.com.

5. Payment Authorization & Fraud Prevention

By submitting an order, you confirm that:

  • You are authorized to use the selected payment method
  • The billing information you've provided is accurate and complete
  • Sufficient funds or credit are available to cover the transaction

To protect our customers and our business, we reserve the right to cancel or decline any order suspected of fraud or unauthorized card use. If we cancel an order for this reason, we will notify you and issue a full refund for any amount already charged.

6. Failed or Declined Payments

If your payment doesn't go through, try the following:

  • Double-check your card number, expiration date, and billing address
  • Confirm your card or account has sufficient available funds
  • Contact your bank or card issuer to authorize the charge
  • Try an alternate payment method

Orders are not processed or shipped until payment has been successfully completed.

7. Pricing & Errors

We work hard to keep pricing on our website accurate and current. However, occasional typographical or pricing errors may occur. If this happens, we reserve the right to:

  • Correct the pricing error, and
  • Cancel any order placed using the incorrect price

If your order is cancelled due to a pricing error, you will receive a full refund to your original payment method.

8. Sales Tax

Applicable sales tax is automatically calculated and added at checkout based on your shipping address, in accordance with applicable state and local tax laws. The final total, including tax, will be shown before you complete your purchase.

9. Refunds

Refunds are issued in accordance with our Refund Policy. Once your return is received and approved, your refund will be issued to your original payment method within 10 business days. Please note your bank or card issuer may require additional time to post the refund to your account.

10. Chargebacks & Payment Disputes

If you have a concern about a charge on your account, we encourage you to reach out to us directly at support@auracami.com before filing a chargeback or payment dispute with your bank. Most payment issues can be resolved quickly and directly through our support team.

11. Contact Us

If you have any questions about payments or this policy, please get in touch:

Email: support@auracami.com
Phone: +1 (714) 670-5592 
Business Address: 123 Main St, Huntington Beach, CA 92648, United States
Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)