Terms of service

Last Updated: July 12, 2026

Overview

Welcome to Auracami. Throughout this website, the terms "we," "us," and "our" refer to Auracami. We operate this website and online store, including all related content, features, products, and services (collectively, the "Services"), to give you a curated online shopping experience. Auracami is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, along with any policies referenced within them (together, these "Terms"), govern your access to and use of our Services. Please read them carefully, as they include important information about your rights and responsibilities, as well as limitations and exclusions that may apply to you.

By accessing, browsing, or using our Services in any way, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not access or use our Services.

1. Eligibility & Your Account

By using our Services, you confirm that:

  • You are at least the age of majority in your state of residence, or you are using the Services under the supervision of a parent or legal guardian.
  • All information you provide to us is accurate, current, and complete.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
  • You will not transfer, sell, or assign your account to anyone else.

You agree to promptly update your account information, including your email address, shipping address, and payment details, so that we can complete your transactions and reach you when needed.

2. Our Products

We make every effort to accurately represent our products, including descriptions, images, sizing, and pricing. However:

  • Colors, textures, and details may appear slightly different on your screen depending on your device and display settings.
  • Product descriptions, pricing, and availability are subject to change at any time without prior notice.
  • We reserve the right to limit quantities, discontinue any product, or restrict purchases in a particular region at our sole discretion.

We do not guarantee that the color, fit, or appearance of any item you receive will exactly match how it appeared on your screen.

3. Orders

Placing an order through our Services constitutes an offer to purchase, and is not accepted until we confirm it. We reserve the right to accept, decline, limit, or cancel any order at our discretion, including in cases of:

  • Suspected fraud or unauthorized activity
  • Pricing or listing errors
  • Product unavailability or inventory issues

Please review your order carefully before submitting it, as we may be unable to accommodate changes or cancellations once an order has been accepted and processed. If we cancel or modify an order after payment has been collected, we will notify you using the contact details provided at checkout and issue a full refund for the cancelled portion.

Products purchased through Auracami are intended for your personal use only and not for resale, export, or commercial distribution.

Returns and exchanges are handled solely in accordance with our Refund Policy.

4. Pricing & Payment

All prices are listed in United States Dollars (USD) unless otherwise noted, and do not include applicable taxes, shipping, or handling fees, which are calculated and displayed at checkout.

  • Prices, discounts, and promotions are subject to change without notice and do not apply retroactively to previously placed orders.
  • The price charged will be the price in effect at the time your order is placed, as confirmed in your order confirmation email.
  • Promotional offers are governed by their own specific terms; where those terms conflict with these Terms, the promotion's terms will control.

By submitting payment information, you represent and warrant that:

  • The payment details you provide are accurate, current, and belong to you or that you are authorized to use them.
  • Your payment method has sufficient funds or credit to cover the transaction.
  • You agree to pay all charges incurred, including the item price, applicable taxes, and shipping fees.

5. Accepted Payment Methods

We accept payment through secure, trusted providers, which may include:

  • Visa, Mastercard, American Express, Discover
  • PayPal
  • Apple Pay, Google Pay, Shop Pay

Please use only payment methods you are authorized to use. We reserve the right to refuse any payment method we reasonably suspect to be fraudulent or unauthorized.

6. Shipping & Delivery

Shipping costs, delivery estimates, and carrier information are detailed in our Shipping Policy. Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by circumstances outside our reasonable control, including carrier delays, weather events, customs processing, or other unforeseen disruptions.

Once an order is handed off to the shipping carrier, risk of loss transfers to you, though we remain committed to helping resolve any lost, damaged, or delayed shipment in accordance with our Shipping Policy.

7. Intellectual Property

All content available through our Services — including text, graphics, logos, product photography, product descriptions, layout, and overall design — is owned by Auracami or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

These Terms grant you a limited license to access and use our Services for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, republish, or create derivative works from any part of our Services without our prior written consent. Unauthorized use may violate intellectual property laws and result in legal action.

The Auracami name, logo, and brand assets are trademarks of Auracami and may not be used without our written permission.

8. Optional Tools & Third-Party Services

We may provide access to tools, plugins, or services offered by third parties as part of our Services. We do not control, monitor, or endorse these tools, and your use of them is entirely at your own risk. We recommend reviewing the applicable third party's own terms before use.

9. Third-Party Links

Our website may include links to third-party websites that are not owned or controlled by Auracami. We are not responsible for the content, privacy practices, or policies of any third-party sites. Accessing linked third-party websites is done at your own risk, and we encourage you to review their terms and privacy policies.

10. Relationship with Shopify

Our Services are powered by Shopify, which provides the underlying ecommerce platform that enables us to sell our products to you. Any purchase made through our store is a transaction directly between you and Auracami — Shopify is not responsible for any aspect of these sales, including product quality, order fulfillment, or customer service. By using our Services, you release Shopify and its affiliates from any claims arising out of your purchases from Auracami.

11. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Because our Services are hosted by Shopify, certain personal information may also be processed by Shopify in accordance with its own privacy practices.

12. Customer Feedback & Reviews

If you submit reviews, comments, suggestions, or other feedback ("Feedback") through our Services, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display that Feedback for business and marketing purposes.

You confirm that any Feedback you submit is your own original content, does not infringe on the rights of any third party, and does not contain unlawful, abusive, or misleading material. We reserve the right, but have no obligation, to monitor, edit, or remove any Feedback at our discretion.

13. Errors, Inaccuracies & Omissions

Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any such errors and to update, change, or cancel affected orders at any time, even after an order has been submitted. If your order is cancelled due to an error after payment has been collected, you will receive a full refund.

14. Prohibited Uses

You agree not to use our Services to:

  • Violate any applicable law, regulation, or third-party right
  • Submit false, misleading, or fraudulent information
  • Interfere with, disrupt, or compromise the security of our website
  • Upload viruses, malware, or other harmful code
  • Scrape, harvest, or extract data using bots, crawlers, or automated tools without our permission
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Harass, abuse, or harm another user, employee, or third party

We reserve the right to suspend or terminate your access to the Services, without notice, if we determine that you have violated these Terms.

15. Automated Access & AI Agents

If you use or deploy any automated tool, bot, or AI-driven agent to access or interact with our Services on your behalf, that tool must clearly identify itself as automated, must not attempt to bypass security measures such as CAPTCHAs, and must comply with all applicable provisions of these Terms. We reserve the right to block or restrict automated access to our Services at our discretion.

16. Disclaimer of Warranties

Our Services and products are provided on an "as is" and "as available" basis, to the fullest extent permitted by law. We do not warrant that:

  • The Services will be uninterrupted, timely, secure, or error-free
  • Any information on our website is complete, accurate, or current at all times
  • Defects will always be corrected

Nothing in this section limits any right you may have under applicable consumer protection laws that cannot be excluded or limited by agreement.

17. Limitation of Liability

To the maximum extent permitted by law, Auracami, its officers, employees, affiliates, and service providers shall not be liable for any indirect, incidental, special, punitive, or consequential damages — including lost profits, lost data, or replacement costs — arising from your use of, or inability to use, our Services or products, even if we have been advised of the possibility of such damages.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

18. Indemnification

You agree to indemnify, defend, and hold harmless Auracami, its affiliates, officers, employees, and service providers from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your breach of these Terms
  • Your violation of any law or third-party right
  • Your misuse of our Services

19. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be severed, and the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and Auracami regarding your use of our Services, superseding any prior agreements or communications, whether written or oral.

21. Assignment

You may not assign or transfer these Terms, or any rights and obligations under them, without our prior written consent. We may assign or transfer these Terms at our discretion without restriction.

22. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the state and federal courts located in California for the resolution of any disputes.

23. Changes to These Terms

We may revise these Terms of Service at any time by posting an updated version on this page. The "Last Updated" date at the top reflects the most recent revision. Your continued use of our Services after any changes take effect constitutes your acceptance of the revised Terms.

24. Contact Us

If you have any questions about these Terms of Service, please reach out to us:

Email: support@auracami.com
Phone: +1 (714) 670-5592 
Business Address: 123 Main St, Huntington Beach, CA 92648, United States
Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)